Contact us

If you have questions about using the service, contact the Helpdesk by using the Help button and filling out the form.

Content Removal

For all content removal inquiries, please contact content@vlex.com.

Alternatively, you can use the following information to contact the correct support team:

North America

United States

Monday-Friday, 8:00 am – 9:00 pm Eastern Time, excluding public holidays

Canada

Monday-Friday, 09:00 – 17:00 Eastern Time, excluding public holidays.

UK, Ireland, the Caribbean, Africa, Middle East & Asia Pacific

UK, Ireland, the Caribbean, Africa & Middle East

Monday-Friday, 9:00 – 17:30 GMT/BST, excluding public holidays

Asia-Pacific

Monday-Friday, 09:00 – 17:30 Central Indonesian Time, excluding public holidays.

Continental Europe

Monday-Thursday, 8:00 - 19:00 and Friday, 8:00 - 15:00 CEST, excluding public holidays.

Latin America

Mexico & Central America

Monday-Friday, 5.30 to 16.30 hours, excluding public holidays.

Colombia & Peru (also Ecuador and Panama)

Monday-Friday, 6.30 to 17.30 hours, excluding public holidays.

Domincan Republic (also Puerto Rico, Bolivia, Cuba and Venezuela)

Monday-Friday, 7.30 to 18.30 hours hours, excluding public holidays.

Chile (also Agentia, Uruguay and Paraguay)

Monday-Friday, 8.30 to 19.30 hours, excluding public holidays.