Contact us
We are always happy to help. If you have any questions, please get in touch with a member of the team today!
If you have questions about using the service, contact the Helpdesk by using the Help button and filling out the form.
Content Removal
For all content removal inquiries, please contact content@vlex.com.
Alternatively, you can use the following information to contact the correct support team:
North America
United States
Monday-Friday, 8:00 am – 9:00 pm Eastern Time, excluding public holidays
Canada
Monday-Friday, 09:00 – 17:00 Eastern Time, excluding public holidays.
| Team | Phone | |
|---|---|---|
vLex | United States - helpdesk-us@vlex.com Canada - helpdesk-gm@vlex.com | Toll Free 1 (800) 335 6202 Florida 1 (305) 420 5791 California 1 (408) 716 8383 Canada 1 (343) 700 0450 |
Fastcase | Sales - sales-fastcase@vlex.com Support - support@fastcase.com | Toll Free: (202) 999-4777 1 (866) 773-2782 |
Docket Alarm | support-docketalarm@vlex.com | (866) 773-2782 |
Nextchapter | hello@nextchapterbk.com | (888) 861-7122 |
UK, Ireland, the Caribbean, Africa, Middle East & Asia Pacific
UK, Ireland, the Caribbean, Africa & Middle East
Monday-Friday, 9:00 – 17:30 GMT/BST, excluding public holidays
If you are located in Puerto Rico, the Dominican Republic, the French or Netherlands Antilles, or Haiti, please contact vLex's Latin American offices.
Asia-Pacific
Monday-Friday, 09:00 – 17:30 Central Indonesian Time, excluding public holidays.
| Team | Phone | |
|---|---|---|
vLex | Support - helpdesk-gm@vlex.com
Training - training-gm@vlex.com | +44 (0) 20 7284 8080 |
Continental Europe
Monday-Thursday, 8:00 - 19:00 and Friday, 8:00 - 15:00 CEST, excluding public holidays.
| Team | Phone | |
|---|---|---|
vLex | Support - soporte@vlex.com OR - support@vlex.com | Europe +34 900 649 672 Spain +34 (932) 722 685 Italy +39 800 940 510 |
Latin America
Mexico & Central America
Monday-Friday, 5.30 to 16.30 hours, excluding public holidays.
Colombia & Peru (also Ecuador and Panama)
Monday-Friday, 6.30 to 17.30 hours, excluding public holidays.
Domincan Republic (also Puerto Rico, Bolivia, Cuba and Venezuela)
Monday-Friday, 7.30 to 18.30 hours hours, excluding public holidays.
Chile (also Agentia, Uruguay and Paraguay)
Monday-Friday, 8.30 to 19.30 hours, excluding public holidays.
| Team | Phone | |
|---|---|---|
vLex | Support - servicliente@vlex.com |
Rest of LatAm +1 305 890 2982 |
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