How to Contact vLex Support

Need help with vLex Library? Learn how to contact our global support team via the in-platform Help button, email, or phone for fast, expert assistance.

Summary

Contact our global support team for assistance with your vlex legal research, account questions, or technical issues. You can reach us via the in-platform Help button or by finding the direct email and phone number for your region.

Why This is Important

Our expert support team is here to ensure you get the most value from vLex Library. Contacting us is the fastest way to resolve issues, get answers to your questions, and receive personalized assistance to enhance your research workflow.

How to Get Help

Option 1: Use the In-Platform Help Form (Recommended)

The quickest way to get in touch is by using the built-in help form.

  1. Click the Help button located at the bottom of the main menu on the left.

  2. Fill out the form with your question or a description of the issue.

  3. This form automatically includes details about your account, helping our team resolve your query faster.

The Help button is the most efficient way to contact the support team.

Option 2: Contact Your Regional Support Team Directly

You can also contact our teams via email or phone. For a complete and detailed list of contact information for all countries, please visit our official Contact Us page. A summary of our main regional contacts is provided below for your convenience.

Content Removal Inquiries: For all inquiries related to content removal, please contact our dedicated team directly at [email protected].

Best Practices & Pro Tips

  • Be Specific: When contacting support, provide as much detail as possible, including the title of the document you were viewing or the search terms you used. This will help us diagnose the issue more quickly.

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If you still have questions or need help with a specific feature, our team is here to assist. Contact our Support team.

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