# How to Contact vLex Support

### Summary

Contact our global support team for assistance with your **vlex legal research**, account questions, or technical issues. You can reach us via the in-platform Help button or by finding the direct email and phone number for your region.

### Why This is Important

Our expert support team is here to ensure you get the most value from vLex Library. Contacting us is the fastest way to resolve issues, get answers to your questions, and receive personalized assistance to enhance your research workflow.

### How to Get Help

#### Option 1: Use the In-Platform Help Form (Recommended)

The quickest way to get in touch is by using the built-in help form.

1. Click the **Help** button located at the bottom of the main menu on the left.
2. Fill out the form with your question or a description of the issue.
3. This form automatically includes details about your account, helping our team resolve your query faster.

{% tabs %}
{% tab title="English Interface" %}

<figure><img src="https://1556743161-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MS8Dq_iqEIflAmbaOkI-887967055%2Fuploads%2FDC3XS0WyH6s0lGIeIm6r%2FThe%20Help%20button%20is%20the%20most%20efficient%20way%20to%20contact%20the%20support%20team..gif?alt=media&#x26;token=d0bcdf90-da17-49d9-877d-790bc6ab8752" alt=""><figcaption><p>The Help button is the most efficient way to contact the support team.</p></figcaption></figure>
{% endtab %}

{% tab title="Interfaz en Español" %}

<figure><img src="https://1556743161-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MS8Dq_iqEIflAmbaOkI-887967055%2Fuploads%2FzKhDvZJTJmlYWejc3E3y%2FEl%20boto%CC%81n%20de%20Ayuda%20es%20la%20forma%20ma%CC%81s%20eficiente%20de%20contactar%20al%20equipo%20de%20soporte..gif?alt=media&#x26;token=13b368a8-d09a-4d9e-ace8-792aa4357d83" alt=""><figcaption><p>El botón de Ayuda es la forma más eficiente de contactar al equipo de soporte.</p></figcaption></figure>
{% endtab %}
{% endtabs %}

#### Option 2: Contact Your Regional Support Team Directly

You can also contact our teams via email or phone. For a complete and detailed list of contact information for all countries, please visit our official [**Contact Us page**.](https://vlex.com/contact-us) A summary of our main regional contacts is provided below for your convenience.

* **North America (US & Canada):**
  * **Email:** <helpdesk-us@vlex.com>
  * **Phone:** +1 866 773 2782
* **UK, Ireland, Caribbean, Africa, Middle East & Asia Pacific:**
  * **Email:** <helpdesk-gm@vlex.com>
  * **Phone:** +44 (0) 20 7284 8080
* **Continental Europe:**
  * **Email:** <support@vlex.com>
  * **Phone:** +34 900 649 672
* **Latin America:**
  * **Email:** <servicliente@vlex.com>
  * **Phone:** +1 305 890 2982 (Rest of LatAm)

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### Best Practices & Pro Tips

* **Be Specific:** When contacting support, provide as much detail as possible, including the title of the document you were viewing or the search terms you used. This will help us diagnose the issue more quickly.

### Related Articles

* [Frequently Asked Questions (FAQ)](https://support.vlex.com/vlex-library/vlex-library-home/account-and-admin-management/frequently-asked-questions-faq)
* [How to Access Support and Training Resources](https://support.vlex.com/vlex-library/vlex-library-home/support-and-training/how-to-access-support-and-training-resources)
* [A Guide for Administrators: Managing Your Corporate Account](https://support.vlex.com/vlex-library/vlex-library-home/account-and-admin-management/a-guide-for-administrators-managing-your-corporate-account)

**What's Your Next Step?**

| **New to** vLex Library **?**                                                                                                                                                                                   | **Already a** vLex Library **Customer?**                                                                                                                   |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [See how vLex Library can transform your practice. **Request a personalized demo**.](https://vlex.com/book-a-demo?utm_source=website\&utm_medium=organic\&utm_campaign=web_trial_homepage\&campaign_id=4270741) | [If you still have questions or need help with a specific feature, our team is here to assist. **Contact our Support team**.](https://vlex.com/contact-us) |