On the next screen, enter your username or the email you used to create your account.
If you do not have access to the email that you used to register, please contact Customer Services.
Next, you will receive an email with a Reset password link. Click the linkand enter your new password twice in the window that opens. For security purposes, this link will only work for 24 hours. After 24 hours, you will need to restart the process.
If you want to reset your password while you're logged in, go to Manage your account and click Restore password to receive the Reset password email.