> For the complete documentation index, see [llms.txt](https://support.vlex.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.vlex.com/support-1/account-management/passwords.md).

# Passwords

## Changing your password

Go to **Manage your account** from the icon in the top-right corner, and click **Change your password.**

![Changing your password](/files/-Mck44U1_E7_N33aWwIR)

In the pop-up, enter your old password first. Then, enter your new password in both of the following fields, before selecting **Save**.

![](/files/-Mck48P_BWvXwxf1IUps)

## How to reset your password

If you are locked out of your account, go to the [Login↗](https://identity.vlex.com/Account/Login?ReturnUrl=%2Fconnect%2Fauthorize%2Fcallback%3Fresponse_type%3Dcode%26client_id%3Dvlex-webapp%26redirect_uri%3Dhttps%253A%252F%252Flogin.vlex.com%252Fauth%252FvlexIdentityServer%252Fcallback%26response_mode%3Dquery%26state%3Dd556615ba80712f5dfd2a7c6c5f49d9a9f877b44099e2d74%26scope%3Dopenid%2520profile%2520offline_access) page and click [**Forgotten your password?**](https://app.vlex.com/#account/password_reset)

![](/files/-Mck4DHZEzhTvRgMHxj7)

On the next screen, enter your username or the email you used to create your account.

{% hint style="info" %}
If you do not have access to the email that you used to register, please contact Customer Services.
{% endhint %}

Next, you will receive an email with a **Reset password** link. Click the link and enter your new password twice in the window that opens. For security purposes, this link will only work for 24 hours. After 24 hours, you will need to restart the process.

If you want to reset your password while you're logged in, go to **Manage your account** and click **Restore password** to receive the **Reset password** email.

![](/files/-Mck4ihjTDgyP0l4jBQ8)


---

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